Leggett & Platt

Routing Coordinator

Tracy, CA
Full Time
Entry Level
JOB SUMMARY:       This position consists primarily of the responsibilities involved between Billing,
Production, Shipping, and Traffic to ensure that orders are effectively processed for delivery.                                    

QUALIFICATIONS:
  • Must have computer skills.
  • Must have some math and writing skills.
  • Must have good communication skills.
  • Must be detail oriented and well organized.
  • Must be able solve problems and work with internal and external customers over the phone.
  • Must be able to work well with others.
  • Must work well under pressure.
  • Must be able to maintain a clean work environment.
  • Comply with all company safety rules and policies.
  • Must be committed to meeting or exceeding our customers’ needs through LP9000 continuous improvement practices.

PRIMARY DUTIES:
  • Ensure that all information given to Branch 1701 Sales Coordinator is 100% accurate and up to date.
  • Ensure that all loads are as close to 97-100% as is possible.
  • Confirm all approved order acknowledgements for delivery.
  • Maintain 5-Day Manifest Schedule on the board and in the computer – Long Hauls.
  • Review manifest for revisions or corrections.
  • Print Order Acknowledgements every hour or as often as needed.
  • Distribute all Manifests and Work Orders to the Shipping Supervisor
  • Distribute Customer Pickup Order Forms - Will Calls
  • Assist Branch Coordinator as needed.
  • Communicate with Branch 1701 via e-mail.
  • Report all internal and external customer complaints by e-mail to the Branch Manager.
  • Assist the Traffic Manager as needed.

Has the authority to perform the following:
  • Initiate action to prevent the occurrence of any non-conformities related to product, process and/or the system.
  • Identify and/or record any problems relating to the product, process and the quality system:
  • Initiate, recommend or provide solutions through designated channels;
  • Verify the implementation of solutions;
  • Control further processing, delivery or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected.

 
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